This privacy policy explains the information requested through JR DELIPACK’s website, how business enquiries are handled, and how to contact the person responsible.
Who is responsible for this website
JR DELIPACK is the foodservice packaging brand operated by Dongguan JR Delipack Packaging Co., Ltd., based in Dongguan, Guangdong, China. This policy concerns information handled through jrdelipack.com.
The website owner is responsible for privacy questions and requests. Contact [email protected].
Information you provide
Our business-enquiry forms cover quotations, samples, factory-review arrangements, artwork or specifications, and catalogue requests. They ask for your contact name, company, email address and country or market. Depending on the request, you may also provide a phone or WhatsApp number, product or SKU, estimated quantity, purchase range, intended use and a message.
Visit requests ask for a visit method and preferred date and time. Artwork requests include a PNG file upload. Business contact details can identify an individual, so please provide only information relevant to your request and avoid including unrelated personal information.
How we use enquiry information
We use enquiry information for JR DELIPACK’s own internal business: reviewing your requirements, preparing and following up quotations, responding to product or document questions, and handling the sample, artwork, catalogue or factory-review arrangement you request.
Our internal-business use does not authorise sending your enquiry content to factories, logistics companies or outside marketing recipients.
Enquiry records and messages
Accepted form requests are recorded in our website enquiry system with the submitted details, message, request type, source page, selected enquiry button, submission time and a reference. Uploaded artwork is kept as a separate file associated with the request.
The form attempts to send a notification to our business mailbox and a confirmation to the email address you provide. Email delivery can fail; you can contact [email protected] directly if you need to follow up.
Drafts saved on your device
If you choose to save an unfinished request when closing a form, its text fields are stored in your browser on that device and can be restored when you reopen the form. The saved text draft does not include uploaded file contents. The form removes its saved draft after a successful submission.
The website also stores your choice to dismiss a quotation prompt. You can clear browser-stored drafts and preferences through your browser’s site-data controls. Clearing local browser data does not delete a request already submitted to us.
Technical and usage information
The enquiry form uses network-address and email information to limit repeated submissions. It can also send page and enquiry-button identifiers to our website for aggregate usage counts.
Website delivery, hosting, email and performance services may process technical request information, such as network addresses, browser or device information and page requests, to provide their services. The website includes Cloudflare performance-measurement components. Cloudflare describes its performance beacon as collecting page-load timing metrics; see Cloudflare’s explanation and privacy policy.
We also review Google Analytics reports for internal website administration. Where Google measurement is enabled on a page, the data collected depends on that page’s service and tag configuration. See Google’s explanation of Analytics data handling and Google’s privacy policy. You can manage cookies and browser storage through your browser settings.
Technical service providers and other websites
Providers that operate the website, carry its messages or supply technical measurement can handle information in providing those services. This technical processing is separate from permission to use enquiry content for a factory’s, logistics company’s or outside marketer’s business.
External websites and services have their own privacy information. Review the provider’s policy when using a linked service.
Retention and manual deletion
There is currently no fixed automatic deletion schedule for website enquiries and uploaded files. The website owner handles retention and deletion manually in the administration area. This describes the present administration process; it is not a promise of indefinite retention and does not override applicable retention or deletion requirements.
Website records, uploaded files, emails and backups are separate locations. Deleting a website enquiry is not confirmation that its uploaded file, email copies or backup copies have also been removed. Requests concerning those copies need to be considered separately.
Questions and requests about your information
Contact [email protected] to ask about information you supplied, request access or a copy, correct inaccurate details, or request deletion or an explanation of its handling. If known, include your enquiry reference and identify the information concerned.
The website owner handles these requests manually. The handling of a particular request depends on the information and systems involved and any applicable requirements. This policy does not promise automatic deletion from every system or a fixed response deadline.
Information submitted for internal review
The enquiry system records requests for internal review rather than as public page content. Files and email copies are handled separately. Do not submit identity documents, financial details or other sensitive material that is unnecessary for your packaging enquiry. Contact the website owner if you have a concern about material already supplied.
Scope and updates
This policy describes our website business-enquiry practices and relevant technical website processing. It does not grant permission to reuse an enquiry for unrelated external purposes. Changes to our confirmed handling practices or website services may require this notice to be updated.
For privacy questions or to clarify how this policy relates to a specific request, contact [email protected].